Help & Support
Our support team is always here to help you with any questions or concerns you may have.
You'll speak directly to a qualified engineer who's able to help you with your problem. No escalations, no transferring departments, just a friendly and helpful response.
No problem is too big or too small, we're here to help.
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Support center
We're here to help. If you have any questions, please contact us.
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Sales
Any product or service questions, and pre-sales advice to help you find the best solution.
Technical Support
Having issues? No problem, we can help. Include as much detail as possible to help us resolve your issue in one reply.
Billing Enquiries
Questions relating to your billing account. Ask us about your invoices or any charges you've recieved.
Our Address
Alpha Internet Limited
Grosvenor House
3 Chapel Street
Congleton
CW12 4AB
United Kingdom
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Excellent
“Excellent Host the best I ever had, they love to help you and take time for you.”
“Fantastic service and great support. Ross is always around when you need him and I haven't been offline yet.”
“Best choice in the UK! The day I made my purchase I was able to provision my site and setup my email.”
“I’m new to Zume but I’m very pleased with the customer service I have received so far.”
“Great service, even better customer service. The few issues I've had have been resolved quickly.”
“Excellent price for hosting and superb customer support. I've had a few occasions to seek help, not through a fault of Zume but through my lack of knowledge, and the response has always been fast and helpful. Highly recommend them.”
“Normally I write a few words and that's it, but not this time! My experience with Zume has to be one of the best hosting providers I've been with in twenty year period I've been working on the Web.”
“Very good service and responsive! They are very helpful and the servers are super fast, also the customer service are brilliant.”
“So far good experience with services. Quick and easy setup with professional support.”